Contact Us
If you have any questions about our checks, reports, or account, please get in touch using the form below.
Available Monday to Friday, 9am to 6pm.
We aim to respond to all enquiries within 24 hours.
Common questions
Are there any recurring fees after purchase?
No, all our payments are one off. We never take a second charge, a recurring fee or use any subscription based model.
Can you resend my report?
Yes, we store customer reports. You can register or log in to view your reports, and we also send a copy by email after purchase.
If you still cannot find it, contact us using the form above and we will resend it.
How do I reset my password?
You can reset your password here.
Why didn’t I receive a valuation with my Full Check?
We provide valuations for most cars and vans under 20 years old. Valuations are not available for motorcycles.
How long does it take to receive my report after purchase?
Your report is available instantly after payment.